What is Trezor.io/Start?
Trezor.io/Start is the official onboarding page created by SatoshiLabs that guides new Trezor owners through device initialization, firmware checks, creating (or restoring) a recovery seed, and connecting to supported wallet interfaces. It’s designed to ensure you set up your hardware wallet securely — never skip the steps on the official start page.
Before you begin — what to prepare
- Your new Trezor device (Model One or Model T) and the USB cable included in the box.
- A clean, secure computer with an up-to-date browser (Chrome, Edge, or Firefox recommended).
- Paper and a pen (or the Trezor recovery card) to write down your recovery seed — never store the seed digitally.
- A private, well-lit space where you will not be interrupted or observed while writing your seed phrase.
Step-by-step: Using Trezor.io/Start
- Open the official site: Go to Trezor.io/Start from your browser. Confirm the site’s authenticity by checking the domain and its security certificate.
- Connect your device: Plug the Trezor into your computer using the supplied cable. The device screen should show boot prompts.
- Install Bridge or follow web prompts: If prompted, install Trezor Bridge or allow the browser to connect to the device. Follow on-screen instructions — the official start page leads you through allowed downloads and permissions.
- Check firmware: The start flow verifies whether firmware is up to date. If an update is required, follow the prompts to install it from the official source. Do not use unofficial firmware.
- Create or restore a wallet: Choose to create a new wallet (generate a new recovery seed) or restore from an existing seed. If creating a new one, the device will generate a seed phrase displayed on the device screen — never trust the computer screen for the seed.
- Write down the recovery seed: Carefully write the seed words in order on the provided recovery card or on paper. Double-check spelling and order. Store the card in a secure, offline place (safe, deposit box). Consider splitting or using additional secure backups if appropriate.
- Set a PIN: Choose a PIN using the device; this adds a local unlock layer. Memorize it — avoid storing it digitally alongside the seed.
- Finish setup and connect wallets: Once setup is complete, use the recommended wallet interface (Trezor Suite or other supported wallets) to manage accounts, view balances, and send/receive crypto.
Security best practices
Security for hardware wallets centers on three main things: your device, your PIN, and your recovery seed. Follow these rules:
- Always use Trezor.io/Start or the official Trezor Suite to initialize and update your device. Do not follow links from untrusted sources.
- Never reveal your recovery seed to anyone. No legitimate support person or service will ever ask for it.
- Do not take photos or make digital copies of your recovery seed.
- Keep firmware and software updated, but only via official channels.
- Use passphrase protection (optional advanced feature) carefully — passphrases add a hidden account but must be remembered perfectly because loss equals irretrievable funds.
Troubleshooting common issues
If the device is not detected: try a different USB cable or port, ensure Trezor Bridge is installed, and restart the browser. For firmware update problems: unplug and reconnect, and only perform updates from the official start flow. If you believe your seed was exposed, move assets to a new wallet with a freshly generated device and seed immediately.
Using Trezor with other apps
Trezor integrates with many third-party wallets and DeFi apps. When connecting to external sites, always verify URLs and use discretionary permissions. For large transactions, confirm details on the device screen before approving — the hardware display is the ultimate source of truth.
FAQ — Quick answers
- Can I restore my wallet on another device?
- Yes — you can restore using the recovery seed on any compatible Trezor or supported compatible hardware wallet that accepts the same seed format.
- Is it safe to buy a used Trezor?
- Buying used hardware wallets is risky. If you do, perform a factory reset, re-flash firmware from the official site, and create a new recovery seed before storing funds.
- What if I lose my Trezor device?
- Use your recovery seed to restore funds to a new device. If you lose both the device and seed, funds are irrecoverable.